Customs & Tax
When purchasing from RORBUY, we guarantee clearance at Chinese Customs, and will bear full responsibility were any problems to arise with the Chinese Customs.
However, you are responsible for assuring that the product can be lawfully imported to the destination country. The recipient of an international shipment may be subject to the destination country's Customs policies once the shipment arrives at the recipient's country. If there are tariff requirements or confiscated goods in your country, we are not responsible for damage/loss. The recipient is the importer of record and must comply with all laws and regulations of the destination country.
Thus, additional costs such as import duties and taxes, determined by the classification of a good, may be levied on the purchased products according to each country's Customs policies. Such additional fees are not included in the item price or shipping cost since we have no control over these additional charges, and cannot predict what they may be.
These charges are the buyer's responsibility, so please contact your local Customs office to determine what the additional costs will be prior to buying.
Purchases subject to Customs clearance procedures will cause delays beyond our original delivery estimates.
Because only 0.3% of RORBUY delivered parcels have ever been taxed, your parcels are almost always guaranteed to pass through Customs with no problems. However, on the off chance that your shipment is withheld by Customs, you will need to pay the additional charges to receive your parcel.
RORBUY suggests its customers to take the initiative to find out their local Customs' policies before purchasing. In countries with high rate of Customs clearance, additional fees are unlikely. However, in countries with low rate of Customs clearance such as Argentina, customers may be required to pay tariffs. In Japan, Customs are very strict; do not try to deliver counterfeit items to Japan. 80% of parcels will be confiscated by Japan Customs. In Italy, Customs pay special attention to counterfeit shoes; Italian Customs are the strictest among the European countries.
Having more than 5 of the same items in one purchase will also draw the Customs' attention. If necessary, try separating the items into different parcels.
In some countries, parcels that weigh over 10KG will be considered commercial; Customs will block these parcels and ask you to pay duties. Be sure to monitor the weight of your parcel!
Here is a list of some forbidden items that cannot be shipped:
1. Candles, needles, knives, scissors, forks, pens, seeds, fishing nets.
2. Solar panels.
3. Discs, memory cards, hard drives, mobile power, batteries.
4. A variety of cosmetics, including nail light therapy devices.
5. Ink cartridges, toner cartridges, toner.
6. Food -- including coffee and pet food.
7. Fake guns and knives -- including props and toys.
8. Animal fur products.
9. Counterfeits items -- various brand name logo trademarks, drawings, prints, etc.
10. Plant and animal specimens.
11. Cultural heritage crafts.
12. Certain Magnets.