Registration & Settings

    How do I become RORBUY member?

    Please click “Register” on the left or right top of the webpage. Enter the necessary information and click “Sign Up”. A verification letter will be sent to your registered Email, please click the link in your letter to activate account. You can either go to to log in or be redirected to your RORBUY management center after activation.

    Note: When you enter the code, if you don't type right at first time, maybe the image of code is out of date, then you can click the image for refreshing the code.

    How do I activate my account?

    When  submit your user information, you should receive an activation email. Click the link in the email to activate your account. If you don't receive an e-mail, it can be caused by the following:

    1) Email typo: Please verify that you have entered your email correctly
    2) Spam folder: Please check your spam folder
    3) Rejected by your email provider: Please enter another email address
    4) Register using Facebook Email: Please use another email address.
    5) RORBUY server errors: Please send an email to RORBUY using the email that you used to register. Put Account Activation for subject title and make sure to include your username in your email.

    Can I change my user name?

    Sorry, you will not be able to. Once selected  your user name, it cannot be changed. Please choose carefully before you register.

    Can I change my Email address?

    Yes, you can. Please sign in, Go to “Personal Information” on the left side of the page. Then click “Edit E-mail” on the top and enter the new e-mail address.

    What should I do if I forget my password?

    You can create a new password by clicking here or the Help button on the top of our webpage. Please note that the new password will be sent automatically to the email that you used to create your account.

    How do I change my password?

    After you log in, please go to “Personal Information” on the left side of the page. Choose “Change Password”, and then enter the current password and new password.

    How do I change my profile picture?

    Please log in first. Go to “Edit Profile” on the left side of the page. Click Browse to find the picture you'd like to use and click Upload. The size of the picture should be less than 1M and only .jpg, .bmp, .gif extensions are allowed.

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